The Platform
Our platform uses what we call warm technology, the reach of mobile communication, kept firmly focused on human connection. A shared HIPAA-compliant architecture, built and continuously validated at The University of Virginia Ryan White Clinic, enables us to adapt a single evidence-based platform to different chronic conditions quickly, rigorously, and with clinical evidence at every step.
Our Programs
Two programs. One proven platform.
HIV • Established 2014
A secure, clinic-centered engagement platform for people living with HIV. HIPAA-compliant messaging, medication adherence tracking, patient dashboards, and lab record linkage available in four languages and used as standard care at the UVA Ryan White Clinic since 2017.
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Substance Use Disorder • Launched 2026
Our newest adaptation brings the same evidence-based engagement architecture to substance use disorder treatment. Secure check-ins, care team connection, and community support tailored to the SUD care journey, backed by clinical evidence from UVA.
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Clinical Evidence
Outcomes that hold up under scrutiny.
Our programs are not just digital tools — they are built on peer-reviewed evidence and continuously measured in the field. More than a decade of published clinical research from UVA forms the foundation, with real-world outcomes data growing across every partner deployment.
View All Research →
Why WHT
What makes us different.
There are other patient engagement platforms. Here is why health organizations choose WHT — and why it matters for the patients you serve.
01
Originated at UVA. A decade of clinical science behind every feature.
Not a startup product — a research-validated technology developed and continuously studied at the University of Virginia. Every feature is grounded in evidence, not product roadmap speculation.
02
Condition-specific, not a generic portal retrofitted for a disease.
Each program is deeply tailored to its population’s clinical and social context. PL Cares was built from the ground up for HIV care — not adapted from a general wellness platform.
03
Multilingual and built for health equity from day one.
English, Spanish, Haitian Kreyòl, and Ukrainian. Equity isn’t a feature added after launch — it’s embedded in the research and in the product.
04
HIPAA-compliant. Implementation-ready. Staff-friendly.
Full compliance, secure messaging, and FCOI-governed research protocols. We handle onboarding, training, and ongoing support so your team can focus on patients.
WHAT PEOPLE SAY
Heard from the people using
it every day.
“
I know somebody out there cares about how I’m feeling.
PL
PositiveLinks Member
PL Cares Program · HIV
“
“
The platform allowed us to reach patients who had previously fallen out of care — and keep them there. The data we get back is actionable in a way nothing else has been.
CM
Case Manager
Partner Health Organization
“
Medication adherence tracking helps identify patterns and helps me better serve my patient members.
MD
PositiveLinks Provider
Clinical Care Team · Ryan White Clinic
How implementation works
1
Discovery Call
We learn about your patient population, care team structure, and goals. No obligation — just a conversation.
2
Program Fit
We identify which program fits your setting and walk through compliance, IT requirements, and integration options.
3
Onboarding & Training
Our team trains your care staff, configures your portal, and supports your first patient enrollments from day one.
4
Ongoing Support
Continuous technical support, outcomes data reporting, and access to a growing clinical implementation community.
