PL Cares® Terms and Conditions

Last Updated: February 14, 2022

Unless otherwise indicated, these Terms and Conditions (“Terms”) apply to your use of and/or access to the PL Cares website and/or other websites and the mobile applications (the “Platform”) owned or operated by Warm Health Technology, Inc. (collectively, “PL Cares”, "we," "us," or "our"), including any portions thereof including those available only to members. Your use of the Platform may also be subject to additional terms and conditions provided on the Platform.

Read these Terms carefully before you begin using the Platform. BY ENTERING, ACCESSING, BROWSING, SUBMITTING INFORMATION TO, OR OTHERWISE USING THE PLATFORM AND THE CONTENT AVAILABLE HEREIN, YOU ACKNOWLEDGE AND AGREE TO THESE TERMS AND OUR PRIVACY POLICY [WHT Privacy Policy].

Note that these Terms may be updated from time to time, and any user’s (defined below) continued use of the Platform after we have made updates to the terms is considered acceptance of those updates. For clarity, all updates are effective immediately when posted. It is your responsibility to check the Terms periodically for updates.

1. Platform and Services Description

a. General Description; Disclaimers. PL Cares is a clinic-centered engagement in care program that employs a tailored smartphone application with an embedded private social network to support people living with HIV/AIDS (PLWH), and in some cases, other diseases, in achieving their care goals, such as improving attendance at clinic visits and promoting better personal health outcomes. The Platform provides self-monitoring tools, care coordination, educational resources, and a confidential community board for program clients (a “user”). PL Cares aims to build skills and facilitate transmission of needs and preferences to appropriate clinical staff. Care providers work together to keep a user informed and to ensure effective referrals and transitions occur.

b. Medical Advice. THE PLATFORM IS NOT INTENDED FOR OR APPROPRIATE TO USE IN THE EVENT OF AN EMERGENCY. IF YOU THINK YOU HAVE A MEDICAL EMERGENCY, OR IF AT ANY TIME YOU ARE CONCERNED ABOUT YOUR HEALTH, CALL 911 OR GO TO THE NEAREST EMERGENCY ROOM. If you’re having suicidal thoughts, call 1-800-273-TALK (8255) to talk to a skilled, trained counselor at a crisis center in your area at any time (National Suicide Prevention Lifeline). If you are located outside the United States, call your local emergency line immediately.

We advise you to always seek the advice of a physician or other qualified healthcare provider with any questions regarding health or medical conditions. Never disregard, avoid, or delay in obtaining medical advice from your doctor or other qualified healthcare provider because of something you have read on the Platform. PL Cares is not a program through which clinical diagnoses, treatment recommendations, or treatment are provided.

THE CONTENT ON THE PLATFORM IS NOT AND SHOULD NOT BE CONSIDERED MEDICAL ADVICE OR A SUBSTITUTE FOR INDIVIDUAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. YOU SHOULD ALWAYS TALK TO YOUR MEDICAL PROFESSIONALS FOR DIAGNOSIS AND TREATMENT, INCLUDING INFORMATION REGARDING WHICH TREATMENT MAY BE APPROPRIATE FOR YOU. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT ANY PARTICULAR TREATMENT OR OTHER INFORMATION ON THE PLATFORM IS ACCURATE OR SAFE, APPROPRIATE, OR EFFECTIVE FOR YOU.

c. Daily Usage; Platform Usage Credits. You will receive three check-ins through the Platform each day, such as: “Have you taken your meds yet?”; “What is your stress level right now?”; “How are you feeling?” Also, you will receive a weekly quiz question on pop culture, general health, or living with HIV/AIDS. Appointments will automatically display within the Platform. If you think an appointment is missing, please contact a staff member for assistance or manually add the appointment. Keeping up with your daily usage may result in certain credits to you. The form of credit varies based on availability, your PL Cares Provider’s policies, and other factors. To learn more about credits available to you, contact your PL Cares Provider. To meet the minimum requirement, you must respond to a certain number of check-ins sent each week (see your Program and Services Agreement). Responding to the weekly quiz will count toward the required minimum amount engagement. Credit will be received through a redemption code sent via private messaging in the Platform, via a direct deposit to your account, or via another means determined by your PL Cares Provider. No user will receive cash, checks, or other kinds of payment. It is your responsibility to take any required steps to apply any phone credit. If your phone number or service provider changes, you must notify your PL Cares Provider to update information. We are not responsible for lost, misused, unclaimed, or unused credits.

d. Community Board. The Community Board is a space where users can share information anonymously, including posting comments or asking questions of other users. Please respect the privacy of others posting on the Community Board. In the event you post personally identifying information, we cannot guarantee immediate removal of the content and you understand that other users may be able to see that Personal Information (defined below). Inappropriate postings, personally identifying information, profanity, or threats may be removed at our discretion. Please see Section 2(a) below with specific terms for Conduct and Behavior in connection with the Community Board. Please note that certain care providers will not have access to posts on the Community Board; the Community Board is not intended to be a means for you to communicate with your providers.

2. Access and Use of the Platform

a. Registration and Security. Access to certain portions of the Platform are restricted to registered users. As part of our registration process, you must provide us with certain information. We use this information so that we can verify your identity and to allow you to make the full use of the services we provide through the Platform. Additionally, you might be required to provide personally identifiable information (“Personal Information”), which will be maintained and used by us as described by these Terms and our Privacy Policy. If you do not comply with these Terms at any time, we reserve the right to suspend, cancel, or terminate your password, user account, and/or use of and access to the Platform (or any part thereof). Personal Information includes certain medical information (e.g., CD4 and HIV viral load lab results) available through the Platform and subject to the Privacy Policy [WHT Privacy Policy].

You agree, represent, warrant, and guarantee that all Personal Information provided by you is true, accurate, complete, up-to-date, and solely yours. You may not impersonate, imitate, or pretend to be somebody else when registering.

b. Accounts. In order to use the Platform, you must register for an account (“Account”). You must be at least eighteen (18) years old to register for and maintain an Account. You are required to have a username, password, and other accurate and complete information when you create an Account. Update your information on an ongoing basis. You will be solely responsible for your Account and for any activity that occurs with your Account. You are solely responsible for the security of your Account, including but not limited to, keeping access to your Account secure, preventing circumvention of access, reporting any breaches within your Account to us, and any other applicable security measures.

c. Account Security. You are solely responsible for any activity that takes place with your Account and for maintaining the confidentiality and security of your Account information, including passwords. You agree that you will never use another user’s Account for any reason without that user’s prior written permission. You may not transfer or assign your Account. A user who is provided with, or who has provided during the course of registration, a username, password, or any other piece of information as part of the Platform’s security procedures, must treat such information as confidential and the user must not disclose it to any other person or entity. You agree not to disclose your password to any third party. You will be solely responsible for any activities or actions taken under your Account, whether or not you have authorized such activities or actions. You acknowledge that your Account is personal and you hereby agree not to provide any other person with access to the Platform your username, password, or other security information required to access your Account. You must notify us immediately if you know or suspect that any unauthorized person is using your password or your account (for example, your password has been lost or stolen, someone has attempted to use the Platform through your Account without your consent or your Account has been accessed without your permission). We recommend that you do not use or access the Platform on any public computer. We also recommend that you do not store your password through your web browser or other software

d. General Limitations on Use. The Platform may be used and accessed for lawful purposes only. You agree to abide by all applicable local, state, national, and foreign laws, treaties, and regulations in connection with your use of the Platform and its content. In addition, without limitation, you agree that you will not do any of the following while using or accessing the Platform:

i. use the Platform to collect, store, or distribute personal information about other users without their express permission;

ii. knowingly include or use any false or inaccurate information in any profile;

iii. circumvent, disable, or otherwise interfere with security-related features on the Platform or features that prevent or restrict use or copying of any content;

iv. attempt to probe, scan, or test the vulnerability of any system or network operated by us, or breach or impair or circumvent any security or authentication measures protecting the Platform;

v. attack the Platform via a denial-of-service attack or a distributed denial-of-service attack or otherwise attempt to interfere with the proper working of the Platform;

vi. transmit or upload any material to the Platform that contains viruses, trojan horses, worms, time bombs, or any other harmful or deleterious programs;

vii. attempt to decipher, decompile, disassemble, reverse engineer, or otherwise attempt to discover or determine the source code of any software or any proprietary algorithm used to provide the Platform;

viii. use the Platform in any way that competes with us; or

ix. encourage, collaborate, or instruct any other person or entity to do any of the foregoing.

ANY ATTEMPT TO DO ANY OF THE FOREGOING PROHIBITED ACTS, OR TO OTHERWISE UNDERMINE THE OPERATION OF THE PLATFORM, MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAW. SHOULD SUCH AN ATTEMPT BE MADE, WE RESERVE THE RIGHT, IN ADDITION TO OUR OTHER REMEDIES, TO SEEK DAMAGES (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL OR ENTITY TO THE FULLEST EXTENT PERMITTED BY LAW.

e. Conduct and Behavior. You are solely responsible for your activity while using the Platform. As a condition of use of the Platform, you represent and warrant that you shall not use the Platform for any purpose that is unlawful, illegal, or prohibited by these Terms. You agree to abide by all applicable federal, state, local, rules, or regulations (including, without limitation, any laws regarding the export of data or software to and from the U.S. or other countries and all applicable state privacy laws). You agree to maintain a positive sense of decorum in all of your interactions with other users on the Platform. You agree to maintain a courteous and professional rapport with other users, including but not limited to, avoiding profanity, rudeness, insults, scandalous words or actions, or otherwise inappropriate behavior, during your use of the Platform. You also agree you will not do any of the following:

i. attempt to re-sell, rent, lease, charge, distribute, transfer, or share any of the rights that you receive hereunder;

ii. use, choose, or select the username of another party with the intent to impersonate that party, to otherwise deceive us or any party, or to otherwise engage in fraudulent behavior;

iii. use, choose, or otherwise select the username that is subject to the rights of another party, without that party’s express authorization;

iv. use or upload any terms, usernames, or content which would be vulgar, obscene, lewd, or otherwise offensive as determined by us.

f. User-Sourced Content. The Platform permits images to be uploaded. During the image capture process, images will not be stored to a device and will only store within the Platform. To ensure the intended recipient receives the uploaded content, please be sure to share the image/document and inform the intended recipient of the uploaded content.

Furthermore, whenever you make use of a feature of our Platform that allows you to input or upload any content to our Platform, or to make contact with other users of our Platform, such as on the Community Board, you agree that you will not upload, post, e-mail, or otherwise transmit any of the following:

i. harmful, inflammatory, threatening, discriminatory, abusive, harassing, defamatory, obscene, indecent, vulgar, lewd, violent, hateful, or otherwise objectionable content or material, or material intended or likely to cause annoyance, inconvenience, embarrassment, or needless anxiety;

ii. confidential or proprietary material, and you understand that any content you upload to the Platform will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute, and disclose any such content for any purpose, subject to these Terms and our Privacy Policy;

iii. deceptive, fraudulent, or misrepresentative material, or material that you know to be false, inaccurate, or otherwise untrue;

iv. content to which you do not have the lawful right to copy, transmit, and display (including any content that would violate any confidentiality or fiduciary obligations that you might have with respect to the content);

v. content that infringes the intellectual property rights or violates the privacy rights of any third party (including without limitation copyright, trademark, patent, trade secret, or other intellectual property right, or moral right, or right of publicity);

vi. unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, “pyramid schemes,” or any other form of solicitation, as well as viruses or other computer code that may interrupt, destroy, limit the functionality of the Platform, or interfere with the access of any other user to the Platform;

vii. information about any person other than yourself, unless you have ensured such person understands how their information will be used pursuant to our Privacy Policy [WHT Privacy Policy] and that you have their permission to provide the information on our Platform on their behalf, and you understand that by providing their information to us, you are warranting this to be the case;

viii. any content that otherwise does not comply with any provision in these Terms.

ANY ATTEMPT TO DO ANY OF THE FOREGOING PROHIBITED ACTS, OR TO OTHERWISE UNDERMINE THE OPERATION OF THE PLATFORM, MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAW. SHOULD SUCH AN ATTEMPT BE MADE, WE RESERVE THE RIGHT, IN ADDITION TO OUR OTHER REMEDIES, TO SEEK DAMAGES (INCLUDING WITHOUT LIMITATION ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL OR ENTITY TO THE FULLEST EXTENT PERMITTED BY LAW. WE ARE NOT RESPONSIBLE FOR CONTENT POSTED BY OTHER USERS THAT VIOLATES THESE TERMS, AND WE EXPRESSLY DISCLAIM ANY OBLIGATION TO MONITOR USE OF THE PLATFORM OR TO RETAIN THE CONTENT ON THIS PLATFORM, UNLESS OTHERWISE AGREED.

3. Intellectual Property

The Platform, including all text, images, designs, graphics, content, source code, object code, data, features, functionality (including but not limited to all information, software, displays, enablement of video and audio, and the design, selection, and arrangement thereof) are owned by us, our licensors, or other providers of such materials. For purposes of clarity, we own the rights to the compilation, arrangement, and assembly, along with any modifications, variations, updates, versions, and changes to all information entered and stored within our database(s) as part of the Platform. This material, collectively, is protected by United States copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. All content on or associated with the Platform is copyrighted material and is protected by the Copyright Act of 1976. You are not permitted to republish, reproduce, transmit, transfer, prepare derivative versions or works, or otherwise use any content on the Platform without our prior, express, and written permission.

You do not and will not acquire any intellectual property rights in the Platform, including the content published therein, by your use of the Platform. When you use our Platform, you may access intellectual property rights that we, our licensors, or third parties own or license. Subject to your compliance with the terms and conditions of these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license, without the right to sublicense, to access and use the Platform and to download and print any content provided by us, solely for your personal and non-commercial purposes. Except for the limited use set forth in the preceding sentence, you may not copy, download, republish, distribute, reproduce, post, upload, transmit, transfer, prepare derivative versions or works, or otherwise use any of the information contained on this Platform in any form. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by us or our licensors, except for the licenses and rights expressly granted in these Terms.

Digital Millennium Copyright Act (17 U.S.C. § 512); Copyright Infringement

All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy [WHT DMCA Policy] in the manner and by the means set forth therein. We have filed notice of our Designated Agent with the U.S. Copyright Office.

If you believe that any user Contributions violate your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. It is our policy to terminate the user accounts of repeat infringers.

4. Security
You are responsible for implementing sufficient procedures and security mechanisms to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to and separate from this Platform to reconstruct any lost data.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of the Platform or to your downloading of any material posted on it, or on any third-party website linked to it.


5. Third Party Websites and Social Media
The Platform may contain links to other websites on the Internet, and which are not maintained by us and are provided for your convenience only. When you leave the Platform, you do so at your own risk. By providing a link to a third-party website, we are not endorsing or attempting to associate with any other entity. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party websites linked to the Platform, you do so entirely at your own risk and subject to the terms and conditions of use for such websites. YOU ACKNOWLEDGE THAT WARM HEALTH TECHNOLOGY, INC. SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY DAMAGE OR LOSS CAUSED OR ALLEGED TO BE CAUSED BY, OR IN CONNECTION WITH, YOUR RELIANCE ON ANY INFORMATION, ANY GOOD, ANY SERVICE, OR ANY OTHER MATERIAL PROVIDED THROUGH A THIRD-PARTY WEBSITE.

Some jurisdictions do not permit us to exclude warranties in these ways, so it is possible that these exclusions will not apply to our agreement with you. In such event, the exclusions shall apply to the fullest extent permitted under applicable law.

6. Reliance; Disclaimer; Liability

a. Reliance on Information Posted. We reserve the right to modify the Platform in our sole discretion without notice. We will not be liable if, for any reason, any part of the Platform, or the entirety of the Platform, is unavailable for any period of time. Periodically, we may restrict access to portions of the Platform, or the entirety of the Platform. We may make these modifications at any time and for any reason without prior notice. You assume any and all risk for decisions based on information contained within the Platform. The information presented on or through the Platform is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place, or decisions you make, on such information is strictly at your own risk. We disclaim any and all liability and responsibility arising from any reliance placed on materials of this Platform by you or any other user, or by anyone who may be informed of any of its contents.

b. NO WARRANTIES. THE PLATFORM, SERVICES, AND ALL INFORMATION CONTAINED HEREIN ARE PROVIDED ON AN “AS-IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WARM HEALTH TECHNOLOGY, INC., TOGETHER WITH ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND REPRESENTATIVES, HEREBY DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY AND NONINFRINGEMENT OF THIRD PARTIES’ RIGHTS, AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. WE DISCLAIM ALL WARRANTIES WHETHER ARISING OUT OF LAW, STATUTE, COURSE OF DEALING, TRADE USAGE, OR ANY OTHER RELATIONSHIP. WE MAKE NO WARRANTIES WITH REGARD TO THE ACCURACY, RELIABILITY, COMPLETENESS, QUALITY, FUNCTIONALITY, TIMELINESS, SPEED, OR ACCESSIBILITY OF ANY INFORMATION SUPPLIED WITHIN THE PLATFORM. WE DO NOT WARRANT THAT THE PLATFORM WILL BE OPERATIONAL, SECURE, ERROR-FREE, OR VIRUS FREE.

THE PLATFORM, SERVICES, AND CONTENT ARE DEVELOPED FOR USE IN THE UNITED STATES AND WE AND OUR LICENSORS AND AFFILIATES MAKE NO REPRESENTATION OR WARRANTY CONCERNING THE SERVICES OR CONTENT WHEN THEY ARE USED IN ANY OTHER COUNTRY.

c. LIMITATION OF LIABILITY. TO THE EXTENT PERMITTED BY LAW, YOU HEREBY RELEASE WARM HEALTH TECHNOLOGY, INC., TOGETHER WITH ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND REPRESENTATIVES, FROM ALL LIABILITY ASSOCIATED WITH YOUR USE OF THE PLATFORM. YOU ACKNOWLEDGE THAT YOU ARE RESPONSIBLE FOR ANY ACTIONS YOU TAKE WHILE USING THE PLATFORM. YOU RECOGNIZE THAT YOUR USE OF THE PLATFORM AND ANY SUBSEQUENT ACTIONS ARISING FROM YOUR USE OF THE PLATFORM ARE TAKEN SOLELY AT YOUR OWN RISK.

IN NO EVENT WILL WARM HEALTH TECHNOLOGY, INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, OR REPRESENTATIVES BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, OR UNDER ANY EQUITABLE THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE THE PLATFORM OR ANY WEBSITES LINKED THERETO, ANY CONTENT ON THE PLATFORM, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE PLATFORM, ANY PROVISION OF THESE TERMS, OR ANY PRACTICE OR POLICY OF OURS, YOUR SOLE AND EXCLUSIVE REMEDY IS THE DISCONTINUATION OF YOUR USE OF THE PLATFORM. IF ANY PORTION OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

7. Indemnification

You will indemnify, defend, and hold harmless Warm Health Technology, Inc., our licensors and affiliates and our respective directors, officers, employees, contractors, agents, and representatives, from and against any and all claims, causes of action, demands, liabilities, losses, costs or expenses (including, but not limited to, reasonable attorneys’ fees and expenses) arising out of or relating to any of the following matters: your access to or use of the Platform, including but not limited to their underlying services and content; your violation of any of the provisions of these Terms; any activity related to your Account by you or any other person accessing the Platform through your Account, including, without limitation, negligent or wrongful conduct; or your violation of any third-party right, including, without limitation, any intellectual property right, publicity, confidentiality, property, or privacy right.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

8. Waiver of Jury Trial and Class Action

THE PARTIES HERETO HEREBY WAIVE TRIAL BY JURY IN ANY LITIGATION, SUIT, OR PROCEEDING, IN ANY COURT WITH RESPECT TO, IN CONJUNCTION WITH, OR ARISING OUT OF THESE TERMS OR THE PRIVACY POLICY OR THE VALIDITY, PROTECTION, INTERPRETATION, COLLECTION OR ENFORCEMENT THEREOF, AND/OR PERFORMANCE OF THE PLATFORM. THE PARTIES FURTHER AGREE THAT ANY LITIGATION, SUIT, OR PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

9. COPPA Notice

THIS SITE IS NOT INTENDED FOR USERS WHO ARE YOUNGER THAN THIRTEEN (13) YEARS OF AGE. You can learn more about our compliance with the Children’s Online Privacy Protection Act (“COPPA”) by reviewing our Privacy Policy [WHT Privacy Policy].

10. Additional Terms

a. Governing Law and Venue. These Terms shall be construed, governed, and enforced under the laws of the United States and the State of Virginia (without regard to rules governing conflict of laws). You agree that venue for all actions, relating in any manner to these Terms, shall be in a federal or state court of competent jurisdiction located in Virginia. Each party to these terms waives any objection based on forum non conveniens and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above.

b. Severability. If any provision hereof is declared invalid by a court of competent jurisdiction, such provision shall be ineffective only to the extent of such invalidity, so that the remainder of that provision and all remaining provisions will continue in full force and effect.

c. Waiver. No waiver of any term or condition set forth herein shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure to assert a right or provision shall not constitute a waiver of such right or provision.

d. Entire Agreement. These Terms, along with the Privacy Policy, represent the entire understanding and complete agreement by and among you and Warm Health Technology, Inc. BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS, AND YOU AGREE TO BE BOUND BY ALL APPLICABLE TERMS AND CONDITIONS.

11. CONTACT US

To ask questions or comment about these Terms, you may contact us at: support@wht.care

The PL Cares word mark and logo are registered trademarks of Warm Health Technology, Inc in the US.

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