Improving Health Together, One Person at a Time

WHT’s PL Cares® platform helps HIV care teams connect more deeply with the people they serve. By improving engagement, adherence, and trust, your team can support lasting wellness across your community.


Clinically Validated Oucomes

Proven to Improve Engagement and Health Outcomes

PL Cares® is built on decades of HIV care experience, proven through published research, and independently validated in real-world clinic settings. Clinics using our platform have seen meaningful improvements in both retention and viral suppression. We think this matters, so does the CDC and HRSA.

 
 
 
 

 
“PL supports patients when and where they need it most.”
— Rebecca Dillingham MD/MPH, Infectious Disease Specialist and WHT founder
 

How PL Cares Helps You Achieve These Results

Tools That Help People Stay in Care and On Treatment

PL Cares® gives your team the ability to stay connected with patients in meaningful, proactive ways, between visits to the clinic. PL Cares® supports care that feels personal, consistent, and culturally responsive.

Feature Highlights

  • Compassionate outreach in multiple languages

  • Evidence-based messaging protocols

  • Gentle reminders and touchpoints between visits

  • Dashboards to quickly see who needs support

“I can [now] verify they saw my message. It’s proof of contact.”
— Shannan Kelly, AID Upstate

Supports Your Work, Without Overloading It

Designed to Complement Your EMR, Not Replace It

PL Cares® focuses on what most EMRs were never built to do: engage patients in meaningful, consistent ways. While it’s a separate platform, our team provides hands-on onboarding and continuous support to make adoption smooth and sustainable for your clinic.

Key Benefits

  • Built to work alongside your existing systems

  • Purposefully focused on patient engagement, not documentation

  • Thoughtful setup and training to keep the lift light for your team

  • Ongoing partnership and support tailored to your workflows


Built for the Realities of HIV Clinics

Designed for the Needs of Ryan White Clinics and Service Organizations

PL Cares® was built specifically for the realities of HIV care. From funding requirements to team burnout, we understand your challenges and created PL Cares® to help lessen your load.

Key Benefits

  • Quick, low-burden implementation

  • Minimal IT lift 

  • Aligned with Ryan White funding priorities

  • Supports the physical, emotional, and social needs of clients


 
“PL Cares has given isolated clients a way to connect and stay on top of their health.”
— Brian Thebodeau, AID Upstate
 

 
 

Real Voices, Real Impact

Stories That Reflect the Heart of This Work

“B.WOW has given these women a reason to keep going. These relationships provide a different perspective than what one would see within themselves.”
— B.WOW Program Participant, Grady
“PL Cares® is the only patient engagement platform I’ve seen that actually works in improving clinical outcomes.”
— Vice President, Grady Clinic
93% viral suppression. “Our patients feel supported, not chased.”
— Quote Source

A 31-year-old client who had been out of care for 18 months responded to her first personalized message. Within days she reconnected with her case manager and is now virally suppressed and thriving.


Final Call to Action

Let’s Make Care More Human, Together

PL Cares® helps you deepen relationships, improve outcomes, and gives care teams space to focus on what really matters: people.